Where can I buy your toys?
Please Note: my work often sells quickly, but once an item is in your cart it will remain there for some limited time so you can browse and make a final purchase with all the P&P combined.
What if currently there are no toys available to buy, can I reserve one?
Once you’re on my ‘list’ then it’s just a matter of patience, as my toys and their accessories are completely hand sewn and they take time ‘to come to life’.
I don’t reserve in advance, unless it’s for returning customers.
Do you take custom orders?
Generally no as I prefer complete creative freedom, especially time wise, but will do an exception here and there…
Do you ship outside UK?
I ship worldwide.
How items are shipped?
Most orders generally ship within 1-3 days (except weekends and holidays). I do my best to keep my customers updated.
Orders within UK are shipped using First class Mail signed for without Insurance. International orders shipped via Signed for Air Mail without Insurance. Please e-mail me if you would prefer your order Insured.
Please note: I’ve only had one accident so far (in 6 years) where customer has reported item arriving completely damaged, but once an item has shipped I am not responsibility for any uninsured lost or stolen packages.
Do you offer wholesale?
I can’t support wholesale at the moment.
Do you do layaway (a way to purchase an item without paying the entire cost at once)?
Yes, I do. You would have to pay a deposit in order to secure the item and after the full amount is paid – you would receive your purchase.